Effective Date: January 12, 2024
1. Introduction
Welcome to SaveTube ("we," "our," or "us"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our YouTube video downloading service at savetube.us (the "Service").
We are committed to protecting your privacy and ensuring you understand how your data is handled when using our Service.
2. Information We Collect
2.1 Information You Provide
We collect the following information when you use our Service:
- YouTube Video URLs: The URLs you paste to download videos
- Contact Information: If you contact us via email or contact form
2.2 Automatically Collected Information
We may automatically collect certain information when you visit our Service:
- Log Data: IP address, browser type, operating system, pages visited, time spent
- Device Information: Device type, screen resolution, language preference
- Cookies: Essential cookies for service functionality (see Cookie Policy below)
3. How We Use Your Information
We use the collected information for the following purposes:
- Service Delivery: To process your video download requests
- Service Improvement: To analyze usage patterns and improve our Service
- Technical Support: To respond to your inquiries and provide customer support
- Security: To detect, prevent, and address technical issues or fraudulent activity
- Legal Compliance: To comply with applicable laws and regulations
4. Data Storage and Retention
4.1 Video Files
Videos processed through our servers are automatically deleted immediately after download or within 1 hour, whichever comes first. We do NOT store downloaded videos permanently.
4.2 Log Data
Server logs containing IP addresses and access information are retained for up to 30 days for security and operational purposes, then automatically deleted.
4.3 No Permanent Storage
We do NOT maintain a database of user accounts, download history, or video preferences.
5. Data Sharing and Disclosure
We do NOT sell, trade, or rent your personal information to third parties. We may share information only in the following circumstances:
5.1 Service Providers
We may share data with trusted third-party service providers who assist in operating our Service:
- Cloud hosting providers (AWS)
- Content delivery networks (CDN)
- Analytics services (anonymized data only)
5.2 Legal Requirements
We may disclose information if required by law, court order, or government request, or to protect our rights and safety.
5.3 Business Transfers
In the event of a merger, acquisition, or sale of assets, user information may be transferred as part of that transaction.
6. Cookies and Tracking Technologies
6.1 Essential Cookies
We use essential cookies required for the Service to function properly. These cannot be disabled.
6.2 Analytics Cookies
We may use analytics cookies to understand how users interact with our Service. These help us improve user experience.
6.3 Your Cookie Choices
You can control cookies through your browser settings. However, disabling essential cookies may affect Service functionality.
7. Third-Party Services
Our Service interacts with YouTube (owned by Google) to retrieve video information. When you use SaveTube:
- YouTube's Privacy Policy applies to videos you download
- We do NOT share your personal information with YouTube
- Video URLs are processed server-side; YouTube does not receive your IP address directly from our Service
8. Data Security
We implement appropriate technical and organizational security measures to protect your information:
- HTTPS Encryption: All data transmitted between your device and our servers is encrypted using SSL/TLS
- Secure Servers: Our servers are hosted on secure, industry-standard infrastructure
- Access Controls: Limited access to data based on need-to-know principle
- Regular Updates: Security patches and updates are applied promptly
However, no method of transmission over the internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.
9. Your Rights and Choices
Depending on your location, you may have the following rights:
- Access: Request information about data we hold about you
- Correction: Request correction of inaccurate data
- Deletion: Request deletion of your data
- Objection: Object to processing of your data
- Data Portability: Request a copy of your data in a portable format
To exercise these rights, please contact us at [email protected]
10. Children's Privacy
Our Service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.
11. International Data Transfers
Your information may be transferred to and processed in countries other than your own. These countries may have different data protection laws. By using our Service, you consent to such transfers.
12. California Privacy Rights (CCPA)
If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):
- Right to know what personal information is collected
- Right to delete personal information
- Right to opt-out of sale of personal information (we do NOT sell personal information)
- Right to non-discrimination for exercising your rights
13. European Privacy Rights (GDPR)
If you are in the European Economic Area (EEA), you have rights under the General Data Protection Regulation (GDPR), including those listed in Section 9 above.
14. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Effective Date." We encourage you to review this Privacy Policy periodically.
Significant changes will be notified through a prominent notice on our Service.
15. Contact Us
If you have questions or concerns about this Privacy Policy or our privacy practices, please contact us:
- Email: [email protected]
- Website: savetube.us/contact
16. Compliance and Legal
SaveTube complies with applicable data protection laws, including:
- General Data Protection Regulation (GDPR) - EU
- California Consumer Privacy Act (CCPA) - USA
- Other applicable regional privacy laws